Our Guarantee

Respect. Dignity. Peace of Mind.

As the only Cremation with Confidence™ provider in our area, we abide by a strict code of ethics to ensure that your loved one is well cared for at all times and that the cremated remains returned to you are those of your loved one. We believe in our 10-step cremation process so much that we exclusively offer the Cremation with Confidence™ Guarantee.

1. Your Loved One Never Leaves Our Care

Many other funeral homes hire third-party crematories, typically located in a warehouse district. These funeral homes transfer your loved one to outside cremation services, making it impossible for the funeral home to manage and supervise the cremation. We have our own privately-owned crematory and provide services to only the families that we serve. Our certified staff manages every detail, and your loved one never leaves our care.

2. Safeguarding Personal Identity

To ensure security, a personal identification band is placed on your loved one at the moment they are transferred to our care. To further safeguard your loved one’s identity, a Witness of Removal is signed by you, a healthcare professional, or law enforcement officer.

3. Unique Tracking System

Upon arrival, your loved one is logged into our tracking system and assigned an identification number, which is stamped into a stainless-steel identification disk. This number is used to track every phase of the cremation process. Our tracking system includes date and time of arrival at our facility and name of the transfer technician. Personal belongings are catalogued and placed in a secure area for their return to the family.

4. Family Identification

Our staff will bathe and dress your loved one in the clothes provided by the family or a gown we provide. Then, we will ask you or a representative to positively identify him or her prior to cremation.

5. Checks and Balances

One of our dual licensed funeral directors and crematory operator, will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and have been properly documented. Once all documentation is verified, a second identification band will be placed with your loved one, then they will be transported to our privately-owned crematory.

6. Cremation Log Book

Immediately prior to the cremation process, your loved one is taken to the cremation chamber and their personal details are noted in our cremation log book. This log shows the name of the individual, date and time of the cremation, identification number, and crematory operator’s name. Our crematory log is dated and the start time is noted and initialed by a cremation technician before and after the cremation.

7. Details During the Cremation

Crematory documentation is placed on the outside of the cremation chamber during the cremation process. One stainless-steel identification disk remains with your loved one at all times.

8. Details After the Cremation

After the cremation is complete, the cremated remains are placed with the stainless-steel identification disk into an urn. The crematory documentation is placed into our permanent files.

9. Return of the Cremated Remains

Our staff will notify you to schedule a time for receipt of the cremated remains. At this time, we will provide a dignified setting, in which to receive the urn, where you may spend a few moments, privately, in quiet reflection.

10. Celebration of Life

Let us assist you with everything needed to celebrate your loved one’s life and create a lasting memorial. From planning a funeral or memorial service at Liberty Mortuary to choosing a final resting place at Liberty Memorial Gardens, we’re here to guide you every step of the way. We can also offer permanent memorialization options on site through Holtzclaw Custom Memorials.

Our services and monuments give family and friends the opportunity to pay tribute to your loved one and share memories of a lifetime — for years to come.